First Service Federal Credit Union, Columbus Ohio
Re-register your FirstCU Mobile Banking App in Feb. See info below.
Stay In Touch With Your Money
Quick Tip: Go to Quick Search above to quickly find a product or service that fits your lifestyle.
FirstCU Online Click for more information...

First Service offers free online account access with multi-factor security to your account balances, loan information, transfers, and check clearings. Stay in touch with your money, all day, every day!

Quick Link: Before you get started, read the following key points . To sign up for Online Account Access, you will need to have a FirstCU Online Request and Agreement on file to receive a password. If you have this already, simply click on the FirstCU Online button above to register your account. If you have not filled out the agreement or are not sure, you can do this at any branch or call 614/836-0100 and a Member Service Representative will be glad to assist you.

Quick Tip: To register, the first time that you log into FirstCU Online, you will be prompted for a Username. You may enter your account number as the Username for your first sign on OR select "No Username? Click Here" under the Username box to proceed. This will take you to the Username Registration screen - here you will provide the information requested.

After registration of your Username, you will be prompted on the next screen to select an Image and a PassPhrase. Your PassPhrase is different than your Password. It will appear with your image when you sign-in to identify you are at our official web site.

Quick Tip: For multi-factor security, you will use your Username to access FirstCU Online each time after your initial visit along with your Password, so select a name and password that you will easily remember. Your Image and PassPhrase will appear with each sign-on to confirm that you are at the official First Service web site. Once you recognize your Image and PassPhrase, you are safe to enter your Password. Your Password and your Username identify you to us.

Multi-Factor Security: Every time that you revisit FirstCU Online to access your account, your personal Image and PassPhrase should be displayed. If you do not see the Image and PassPhrase that you selected, Do Not enter your Password. Instead, contact us for assistance at 614/836-0100.

FirstCU Mobile Banking Click for more information...

On the Go .... it's free, easy and convenient to access your balances and make transfers with First Service Mobile Banking. Whether you are standing in the checkout lane, traveling, or verifying your pay deposit, your First Service accounts are available at any time. . . day or night . . . on most text-compatible phones.

FirstCU Mobile
is now licensed by First Service and upgraded to give you text banking. The new FirstCU Mobile app is available free in the Apple App Store and Android Marketplace.

Important News: If you are currently signed up for Mobile Banking at First Service, you will need to re-register your account and phone with the FirstCU Mobile app as a "New User". The previous application is expected to expire the end of February 2012.

Quick Link: Most text and smart phones can be registered for First Service Mobile. To begin Click Here.

Once you have registered your account, you will receive a text Message (1) requesting you reply with your activation code and then Message (2) that will include an activation link for the FirstCU Mobile app. Once you go to the link provided in the message, select "Download the Application" to bring up the FirstCU Mobile app. The FirstCU Mobile app is free.

To preview the First Service Mobile registration pages in PDF format and App snapshots, click Preview Mobile Here.

What functions can I perform with First Service Mobile?
Text Banking allows you to view account balances and recent activity. You can also transfer funds between your accounts at the credit union. Mobile browser and downloadable applications allow you to view account balances, search recent activity, and transfer funds between your accounts. In addition, a locator function means you can find CO-OP Network ATMs and Shared Branch locations.

Frequently asked Questions and Answers are available in the FirstCU Mobile app registration.

*Your personal network plan fees may apply.

FirstConnect 24hr Bank-By-Phone Click for more information...
First Service offers telephone access to your account balances, loan balances, transfer options, and check clearings.

Just call 614-920-6300 and follow the menu guide for easy account access from any touch tone phone. If you are out of the (614) area code, call toll-free 1-800-241-4575 . For your convenience and privacy, both touch tone and voice command options are available.
BillPayer Click for more information...

With FirstCU Online's free BillPayer, you can pay all of your bills online . . . anytime . . . from anywhere.

BillPayer allows you to pay your bills directly from your checking account, at any time that is convenient to you, eliminating the need to write a check or buy a stamp. Best of all BillPayer is free with First Service Prestige, FirstChoice and Business Checking Accounts.

Quick Link: BillPayer is found in FirstCU Online. Just Click Here or on the FirstCU Online button above to go to FirstCU Online. After you sign in, select the Bill Payment tab to enroll in BillPayer.

Quick Tip: You will need to allow pop ups to access Bill Payment on our web site.

Click here for additional checking account details.

e-Statements Click for more information...
Enjoy the convenience of free online statement access the first day of every month . . . and reduce your clutter with 13 months of statements available and printable . . online . . at any time . . from any computer location!

Tax documents are also available to members online that have signed up for e-Statements before the end of the tax year.

Quick Link: Just Click Here or on the FirstCU Online button above to go to FirstCU Online. After you sign in, select the History/Statement tab and e-Statements to enroll for e-Statements.

Quick Tip: You will need to allow pop ups to access e-Statements. Please have your account number, social security number (of the primary accountholder), birth date (of the primary accountholder) and your current e-mail address available.
e-Alerts Click for more information...
Free e-Alert reminders are available to you for the following items:
  • NSF Activity
  • Overdraft for a share
  • Overdraft for FirstReserve
  • Courtesy Pay Transactions
  • Negative Funds
  • Direct Deposit Received
  • Specific Check Clearing
  • Low Checking Balance (below a specified amount)
  • Upcoming Loan Payment
  • Change in Loan Payment
  • Delinquent Loan Status
  • ... and a whole lot more.
Quick Link: e-Alert options are found at FirstCU Online. To use these account reminders, just Click Here or on the FirstCU Online button above for FirstCU Online.

Quick Tip: After you sign in, select the Other Options tab and then e-Alerts. Simply make the choices that fit your lifestyle . . . use one or all of the notifications because e-Alerts are Free!
Automatic Loan Payment Transfers Click for more information...

Let us help you keep your loan payments on time, every time, with no late fees! Automatic Loan Payment Transfers will do the work for you.

.... No need to worry about due dates!
.... No forgotten payments!
.... No late notices!

Ask about this free, convenient service and keep your loan payments . . . on time . . . every time!
Just call a Member Service Representative at 614-836-0100 or e-mail us at support@firstcu.com

Identity Theft Information Click for more information...
First Service offers free information about Identity Theft and what to do if you think you may be a victim of Identity Theft.
Simply Click on the question mark to access our Online Financial Library and select the Consumer Protection tab.

Click here for additional Consumer Protection links.

Opt In For Overdraft Privilege Click for more information...

Opt In To Cover You In The Event of a Checking Overdraft.

First Line of Protection. First Service provides FirstReserve and Share Savings Account transfers as your first protection against overdrafts to save you the cost of overdraft fees. There is no transfer fee from your FirstReserve Personal Credit Line and only $3 per item from your Share Savings Account. FirstReserve and Share Savings are your first and most economical lines of defense against overdraft. When these funds are not available, your next defense against overdraft is Overdraft Privilege Pay.

We Have You Covered. Sometimes details fall through the cracks. It happens in life. When such an oversight involves your money, though, it can be a costly mistake leading to bounced checks with merchant fees or overdraft fees at other banking institutions.
Be pro-active and consider your backup line of defense - Overdraft Privilege Pay.

Opt In For Overdraft Privilege Pay Protection
•Available upon approval to members 18 and older after their checking account has been open for more than 60 days and remains in good standing
•With your Opt In, we allow overdrafts of up to a maximum of $600 depending on your approved tolerance, including a $30 fee per item
•You must Opt In for this protection by calling (614) 836-0100 or visiting a Member Service Representative at one of our branches

Should You Opt In? Overdraft Privilege Pay protection can provide access to funds for emergency situations, up to your approved level of tolerance, and avoid additional merchant fees. When you Opt In for Overdraft Privilege Pay, you pay nothing to maintain the privilege of overdraft protection. You are charged $30 per item (up to 5 items per day) when your Overdraft Privilege Pay is used to provide coverage for transactions that exceed your current checking account balance.

To Opt In Now. To authorize Overdraft Privilege Pay protection for your account, simply call us at 614-836-0100, it's that easy. Or, click on the Overdraft Privilege Pay Protection Form in the quick forms drop down on the top of this page, print, fill in the information and mail to First Service Federal Credit Union, 100 Main Street, Groveport, Ohio 43125 or fax to (614) 836-4578.

For online convenience, you can also Opt In through FirstCU Online at the "Other Options" tab.

With this approval, your back up line of defense will kick in and authorize your debit card and ATM requests up to your pre-established overdraft limit (ranging from $100 to $600).

To Opt Out after you Opt In. If you later decide that Overdraft Privilege Pay Protection is not a service that you desire, you can easily Opt Out by phone at (614)836-0100, by fax at (614)836-4578, by e-mail at support@firstcu.com, or at any branch office, giving us, of course, a reasonable time to process your request.

Reorder Personal Checks Click for more information...
It's easy and quick to reorder your personal checks today.
  • Call 614-836-0100 or toll free 1-800-241-4575
  • Stop by a branch location and talk to an Member Service Representative
  • e-Mail Support at support@firstcu.com and request your order
  • Send us a message through FirstCU Online
Direct Deposit Click for more information...

Take the worry and hassle out of payday! Have your paycheck deposited safely into your checking account by selecting the Direct Deposit Form in the Quick Forms drop down on the top of the page. Simply print out the form, fill in your account information, and give it to your pay center.

Our routing number is: 244077682

CU Service Centers
Turbo Tax Free Efile
Equal Housing Lender
National Credit Union Association
The First Service Federal Credit Union web site links to third-party web sites on the Internet. First Service Federal Credit Union provides links to these sites as a convenience to its members. The inclusion of a link does not constitute endorsement by First Service Federal Credit Union. The linked sites are not under control of First Service Federal Credit Union, thus First Service Federal Credit Union is not responsible for the availability or content of any linked site.