614.836.0100

FirstCU Online


A system upgrade for both Mobile Banking and FirstCU Online account access will be available starting June 15, 2020. The update will provide you with even more convenience and safety while managing your accounts. The new FirstCU Online account access and all of the upgraded features will be fully supported on most browsers, including computer, tablet, and mobile device browsers.

Your existing username and password will continue to work in the new site. However, you will be required to setup 2 factor authentication. You will provide a phone number where you can be given a code either by text or voice which you will then enter into your browser. This features helps keep your account secure and will take the place of the security questions that you currently use.

Be sure to choose "Don't ask for codes again on this computer" when you are on your personal (not public) device so that you will only need to complete the 2 factor authentication one time per device/browser.

The new FirstCU Online will also provide better and more timely notifications and alerts. You will need to setup alerts in the new system to continue to receive them.

Stay Connected to Your Money with FREE Online Account Access.

  • View or print copies of cleared checks
  • Pay bills with free BillPayer
  • Update your personal information
  • Online check ordering
  • Online Stop Payments
  • Personalized Account Titles
  • Multi-factor security
  • View or print e-Statements for free
  • Review your account balances
  • Download account information into Excel
  • Transfer funds between accounts
  • Set up e-alerts notifications
  • View or print a current account history

Secure Tip: You will use your User ID to access FirstCU Online each time you visit along with your Password, so select a name and password that you will easily remember, but difficult for others to guess. Your Image and PassPhrase will appear to confirm that you are at the official First Service Online web site. Once you recognize your Image and PassPhrase, you are safe to enter your Password. Your Password and your User ID are what we verify to identify you. For the security of your account, these should not be shared with anyone. Multi-Factor Security may also prompt questions for you to answer prior to allowing you access to your account. This is in place to protect your account from unauthorized access.

Click to Enroll in FirstCU Online!

We encourage all members to monitor their accounts regularly and to advise us immediately if they have transactions that are not their activity.